Refund policy

We hope you’re delighted with your order. If you’re not perfectly satisfied, you may return items within 14 days from the day of your items arrival. For your returns, please contact our customer service at

Personalised and made-to-measure items cannot be exchanged nor refunded.

All returns should be sent back to us in their original packaging provided. When returning a package, please ensure that the pouch Noa de Cajou is included in the package and that it is well protected.